Common questions and support documentation

• What employees' status mean (active-inactive-pending-onboarding)
• How to login as a company/admin
• How to change an employees position title
• How to change an employee's manager
• How to import employees massively
• How to hire a new employee
• How to adjust available days massively
• How to manage untaken days off
• How to ask for assistance
• How to configure the onboarding process

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• Can I cancel my subscription at any time?
• How is my company billed and when?
• How much does k.people cost?
• How does the 60-days free trial work?
• Do prices include taxes?
• Payment methods
• How to activate your subscription
• What happens if a payment fails

• Security Certification- ISO 27001
• How to delete an employee
• How to delete all data in free trial
• Who has access to k.people?
• Application security monitoring
• Where are employees' data hosted?
• How to integrate k.people with other software solutions
• What happens to company data once we stop using k.people?
• Secure online Payments

• How to cancel a time off request
• How to request time off
• How to login into my employee account
• I haven’t received an invitation email, what should I do?
• How to reset my password
• Who is notified when I request time off
• How to log out
• How to edit my email settings in my employee account
• Who can edit my profile?
• I need assistance with my k.people account

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• 🚀Release Notes #39 / 14th Sep 2023
• 🚀Release Notes #41/ 31st Oct 2023
• 🚀Release Notes #33 / 25th April 2023
• 🚀Release Notes #35 / 23th May 2023
• 🚀Release Notes #40 / 10th Oct 2023
• 🚀Release Notes #32 / 11th April 2023
• 🚀Release Notes #29 / 1st March 2023
• 🚀Release Notes #38 / 1st Aug 2023
• 🚀Release Notes #34 / 11th May 2023
• 🚀Release Notes #30 / 14th March 2023

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